For any enquiries and comments, you can contact us by phone:
| Contents |
Telephone |
| One-Stop Enquiry and Transaction Hotlines |
| Personal Customer Hotline |
(852) 3988 2388 |
| Wealth Management Hotline |
(852) 3988 2888 |
| Corporate Customer Hotline |
(852) 3988 2288 |
| Investment Service Hotline |
(852) 3988 2688 |
| Specific Services |
|
"Capital Investment Entrant Scheme" Account
Service |
(852) 3669 3008 |
| Remittance |
(852) 2836 8788 |
| BOC Credit Card |
(852) 2853 8828 |
| Report BOC Credit Card Loss |
(852) 2544 2222 |
| ATM Card |
(852) 2691 2323 |
| BOC Express Cash Customer Service Hotline |
(852) 2108 3611 |
| General Insurance |
(852) 3669 3003 |
| Life Insurance |
(852) 2862 9898 |
| Mortgage and Loans |
(852) 3669 3233 |
| Financial Institutions Services |
(852) 2903 6666 |
| Corporate Finance |
(852) 3982 7078 |
| Commercial Finance |
(852) 3988 2288 |
| Others |
(852) 2826 6888 |
Customer Opinions
Bank of China (Hong Kong) is committed to providing you with quality and professional banking services. To better serve your wealth management and business development needs, we will highly appreciate if you would take a few minutes to share your thoughts on our service through one of the following ways:
-
Send to any branches of Bank of China (Hong Kong)
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Mail to P.O. Box 9526, General Post Office, Hong Kong
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Fax to (852) 2537 1266
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-
Call (852) 8206 2389
We will look into the matter and reply within 30 days. In case of need, our staff will contact you for further details.
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