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Call our 24-hour Customer Services Hotline:
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28538828
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Select Language then press 1 
Enter BOC Credit Card number  Enter phone banking password
or【HKID No. and card verification value(shown on the signature panel on the back of your credit card)】

Select 3 for “Gift Point Program”
 Select 1 for “Gift Redemption”
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*For orders by phone, fax or e-mail, please do not reconfirm your order by post so as to avoid duplication.
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