Credit Card Service Ltd. (Hong Kong): Room 1205, Emperor Group Centre, 288 Hennessy Road, HK
(Mon to Fri: 10:00am - 7:00pm, Sat: 10:00am - 5:00pm, Sun: Closed)
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Credit Card Customer Service Ltd. (Kowloon): 19/F, Multifield Centre, 426 Shanghai St, Yau Ma Tei, Kowloon
(Mon to Fri: 10:00am - 7:00pm, Sat: 10:00am - 5:00pm, Sun: 10:00am - 1:00pm)
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***A Sunday occurring between two public holidays at a long weekend or a Sunday is a statutory holiday will be closed. ***
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Remark: From 16th April 2018, Credit Card Customer Service Ltd.(Kowloon) will be merged with its Hong Kong redemption centre. Cash coupon redemption service is only available at Credit Card Customer Service Ltd.(Hong Kong) from this date onward.
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