Dedicated Team of Professionals RM Chat Insightful Wealth Stewardship International Financial Partners Essence of Life Seamless Experience

RM Chat is here for you whenever you need

Through RM Chat in the BOCHK Mobile Banking, you can connect with your dedicated Relationship Manager and service team by text or voice messages, whichever you prefer.
For answers to your banking questions and for completion of financial instructions all in place, our team of professionals is here to help you around the clock. To ensure maximum security, all conversations are encrypted throughout the entire process.

Three ways we keep you connected
Interaction at your fingertips

Contact your dedicated Relationship Manager in your preferred way at any time,
anywhere to help you manage your finances and complete banking transactions conveniently.

We are always at your service online

Your dedicated team of professionals will provide a round-the-clock service online.
You can message your Relationship Manager,
or contact the exclusive 24-hour Private Wealth Service Hotline or
Online Chat even outside branch opening hours,
giving you uninterrupted banking services 24/7.

Deliver high style with one click

With one click you can enter the exclusive concierge service and explore
the incredible offers and privileges offered by our global lifestyle partners.
Contact your Lifestyle Managers by phone or email in RM Chat.

Experience RM Chat now on the new BOCHK Mobile Banking

Download Now

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Note: RM Chat is available for selected Private Wealth customers only.

The above products, services and offers are subject to terms and conditions. The Terms and Conditions of the related service will be provided electronically. Please read and accept the related Terms and Conditions. These Terms and Conditions will be available for download and store in the BOCHK website within 30 days of submission of account opening request or transaction instruction. Such information may not be available for viewing or downloading after said specified timeframe.

FAQ About RM Chat RM Chat Terms and Conditions

General Terms

Private Wealth service offered by Bank of China (Hong Kong) Limited (“BOCHK” or “Bank”) is applicable to personal banking customers only.
The above products, services and offers are subject to the relevant terms. For details, please refer to the relevant promotion materials or contact the staff of the Bank.
The Bank reserves the right to amend, suspend or terminate the above products, services and offers, and to amend the relevant terms at any time at its sole discretion
In case of any dispute, the decision of the Bank shall be final.
Should there be any discrepancy between the English and Chinese versions of this promotion material, the Chinese version shall prevail.
This promotion material is issued by BOCHK and the contents have not been reviewed by the Securities and Futures Commission of Hong Kong.

The above products, services and offers are subject to terms and conditions.