Enquiry Hotline


You are welcome to contact us for any enquiries and suggestions:
 

Contents
Telephone
Enquiry and Transaction Hotlines
Personal Customer Service Hotline
+852 3988 2388
24-hour Wealth Management Service Hotline +852 3988 2888
24-hour Enrich Banking Service Hotline +852 3988 2988
Corporate Customer Service Hotline
+852 3988 2288
Investment Service Hotline +852 3988 2688
Specific Services
GBA Account Opening Hotline
+852 2278 3555
"Capital Investment Entrant Scheme" Account Service Hotline
+852 3669 3008
Remittance Hotline
+852 2836 8788
BOC Credit Card Hotline +852 2853 8828
BOC Credit Card Loss Card Hotline
+852 2544 2222
ATM Card Hotline +852 2691 2323
BOC Express Cash Customer Service Hotline +852 2108 3611
"iSmart" Tax Loan Hotline +852 2836 8733
Insurance Hotline +852 3669 3003
Mortgage and Loans Hotline +852 3669 3233
Reverse Mortgage Hotline +852 2278 3399
Business Account Opening Hotline (for Overseas Companies)  +852 3988 2195 
Financial Institutions Services Hotline
+852 2903 6666
Corporate Finance Hotline +852 3982 7078
Commercial Loans Hotline +852 3988 2288

 

Customer Opinions

Bank of China (Hong Kong) is committed to providing you with quality and professional banking services. It is our ongoing goal to improve our services to better serve your wealth management and business development needs.

We will investigate into the matter and respond within 30 days. Our staff may contact you for further details when necessary.