General Terms and Conditions for BOC Credit Card “Up to 15% Cash Rebate at SOGO”:
1. “Up to 15% Cash Rebate at SOGO” (the “Program”) consists of shopping privileges of “Cumulative retail spending of HK$5,000 to earn up to 5% Cash Rebate at SOGO” (the “Up to 5% Cash Rebate”), SOGO Year-Round 5% Cash Rebate (the “Year-Round 5% Cash Rebate”), BOC SOGO Visa Signature Year-Round 5% Cash Rebate on Mobile Transaction (the “BOC SOGO Visa Signature on Mobile Transaction Offer”) and ”10% Cash Rebate at SOGO eStore”. The “Up to 5% Cash Rebate” is applicable to BOC SOGO Visa Platinum Cards/ BOC SOGO Visa Signature Cards (the “BOC SOGO Visa Card”), other BOC Credit Cards and BOC Co-branded Cards issued in Hong Kong and bearing the BOC logo (the “Eligible Credit Card”), BoC Pay, which refers to QR Code payment made with the BoC Pay app. The cardholder must successfully bind the BoC Pay app and settle payment with a BOC Dual Currency Credit Card issued in Hong Kong and bearing the BOC logo (the “BoC Pay”). The Year -Round 5% Cash Rebate is applicable to BOC SOGO Visa Cards at designated merchants (refer to clauses 32-35). The BOC SOGO Visa Signature Card on Mobile Transaction offer is applicable to BOC SOGO Visa Signature Cards (refer to clauses 36-48). 10% Cash Rebate at SOGO eStore is applicable to BOC SOGO Visa Cards (refer to clauses 49-58). The Program excludes BOC Credit Cards issued in the mainland and Macau, USD Credit Cards, Private Label Cards, and Intown Cards.
2. The Cash Rebate can neither be exchanged for other gift nor refunded, and is non-transferable and not saleable. Cash Rebate is only applicable to spending after crediting the relevant Cash Rebate, and cannot be used to exchange for cash or offset any cash advance, financial charge or outstanding balance incurred before the Cash Rebate was awarded.
3. Should there be any illegal or fraudulent act committed by a cardholder, Bank of China (Hong Kong) Limited (“BOCHK”) and/or BOC Credit Card (International) Limited (the “Company”) shall cancel the eligibility of the Cash Rebate, and shall debit the awarded Cash Rebate from the cardholder’s credit card account without prior notice. BOCHK and/or the Company also reserve the right to cancel the respective credit card account and/or take further legal actions as deemed necessary.
4. Unless otherwise specified, the Program is applicable to the Causeway Bay store, the Tsim Sha Tsui store (the “Eligible Merchant Physical stores”) and/or the eStore of SOGO Hong Kong Company Limited (the “Merchant”) at www.sogo.com.hk (the “Eligible Merchant eStore”). BoC Pay is not applicable at eStore currently.
5. All transactions made at the Merchant by a cardholder during from 1 April to 3 July 2022 are not counted as Eligible Transactions of the below Promotions:
(i) the "Monthly Reward" & "Extra Reward" of Spending & Bill Payment - Enjoy up to HK$1,400 Cash Rebate with BOC Credit Card Promotion
- Please visit the BOCHK website for details and terms and conditions of the Promotion (BOCHK website > Credit Card > Promotions & Offers > Latest Promotion);
(ii) the Monthly Spending Rewards, Selected Customers Offer, Privileged Customers Offer
- Please visit the BOCHK website for details and terms and conditions of the Promotions (BOCHK website > Credit Card > Promotions & Offers).
6. No person other than the cardholders, Merchant, BOCHK and/or the Company will have any rights under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefits of any of the provisions of these terms and conditions.
7. BOCHK and/or the Company are not the providers of the goods or the services of the merchant. Any enquiries or disputes relating to the goods and the services should be directed to the merchant. BOCHK and/or the Company accept no liability for the quality products and services provided by the merchant (including but not limited to the quality of products and supplied amount). The merchant is solely responsible for all obligations and liabilities relating to the products and service.
8. BOCHK and/or the Company and/or the Merchant reserve the right to amend, suspend or cancel the Program or its terms and conditions.
9. BOCHK and/or the Company and/or the Merchant reserve the right of final decision on all matters and disputes.
10. Should there be any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the Chinese version shall prevail.
Terms and Conditions for the “Up to 5% Cash Rebate” Program:
11. “Up to 5% Cash Rebate” Program commences from 1 April to 3 July 2022 (the “Promotion Period”, both dates inclusive and based on the transaction date), and is only applicable every Friday, Saturday, Sunday, Public Holidays (includes 1-3 April, 5 April, 8-10 April, 15-18 April, 22-24 April, 29-30 April, 1-2 May, 6-9 May, 13-15 May and 1-3 July 2022) and SOGO Thankful Weeks (from 18 May-26 Jun 2022) (the “Designated Spending Reward Period”). For details of SOGO Thankful Weeks, please refer to SOGO website or contact SOGO Customer Service hotline on 2833 8338.
12. The registration period of “Up to 5% Cash Rebate” Program runs from 10:00 on 11 April 2022 to 23:59 on 3 July2022 (the “Registration Period”). Cardholder must enter correct information and register once via the BoC Pay Mobile Application, BOCHK Mobile Application, BOCHK Credit Card Official Account (WeChat ID: BOCHK_CC) in WeChat or BOCHK Website (www.bochk.com/s/a/sogoapr2022en) during the Registration Period (the “Registration”). A Registration reference number will be issued upon successful registration. A cardholder who has downloaded BoC Pay and settles payment via BoC Pay at the merchant is eligible to participate in the “Up to 5% Cash Rebate” program.
13. There is a quota limit on Registration of “Up to 5% Cash Rebate” program which is only applicable to the first 26,000 successful registered cardholders. The Registration record and quota are calculated based on the computer record of the Company.
14. Once the Registration has been completed, the information provided will be recorded and cannot be cancelled, altered or exchanged. The Registration record issued upon successful Registration is only for reference and cannot be taken as confirmation of eligibility. The Company will determine the eligibility of each transaction by matching the cardholder transaction records held by the Company. If the information from the cardholder differs from those of the Company records, the latter shall be final and conclusive.
15. Cardholder (Cardholder made spending via BoC Pay need not to register) must register during the registration period and have cumulative spending of HK$5,000 or above (based on the net spending amount) at Eligible Merchant Physical stores and/or Eligible Merchant eStore during the Designated Spending Reward Period (the “Eligible Transaction”), can enjoy the following offer:
The BOC SOGO Visa Cardholder is entitled to enjoy a 5% cash rebate while a cardholder with Eligible Credit Card (excluding BOC SOGO Visa Cards) and/ or BoC Pay is entitled to enjoy a 3% cash rebate. If a BOC SOGO Visa Cardholder makes a spending with another Eligible Credit Card and/ or BoC Pay and the accumulated eligible spending with the BOC SOGO Visa Card is less than HK$5,000, the cardholder will only be entitled to a 3% cash rebate.
16. “Up to 5% Cash Rebate” Program has a maximum cap on the Cash Rebate per cardholder (based on the number of identification proof documents). Each BOC SOGO Visa Cardholder can earn a maximum of HK$350 Cash Rebate throughout the Promotion Period; other eligible BOC Credit Card and / or BoC Pay cardholder can earn a maximum of HK$200 Cash Rebate throughout the Promotion Period. The relevant amount of Cash Rebate shall be calculated based all Eligible Transactions during the Promotion Period. The total awarded cash rebate shall be rounded to the nearest dollar.
17. A cardholder who makes an eligible transaction at Eligible Merchant Physical stores and/or Eligible Merchant eStore with the BOC SOGO Visa Card, either with the physical Eligible Credit Card or by means of mobile payment (including Apple Pay/ Google Pay/ Samsung Pay) and/or BoC Pay will be deemed to have made an Eligible Transaction. E-wallet transactions (including but not limited to AlipayHK and WeChat Pay), gift redemption fees, mail orders, phone orders, gift delivery charges, SOGO Gift Certificate purchases, interest-free purchase instalments and all other transactions without point-of-sale terminal printed or electronic sales slips are excluded. Only retail transactions with printed/electronic sales slips showing the net spending amount will be calculated towards eligible spending. Net retail spending does not include the amount deducted by discount, usage of gift certificates and amount of gift certificates redeemed with the conversion of Reward Gift Points. All Eligible Transactions must be completed during the Designated Spending Reward Period and posted on or before 13 July 2022.
18. A cardholder who has more than one Eligible Credit Card only has to register once with any one of the Eligible Credit Cards during the Registration Period. Registration and Eligible Transactions made with an additional card will be combined with those from the main card to be calculated towards the Cash Rebate. All Eligible Credit Card accounts under the same number of identification proof document will be automatically combined for the calculation of the entitled Cash Rebate. Cash Rebate will be automatically credited to the first successful registered main credit card account. If a cardholder registered more than once, the Cash Rebate will be posted to the first successful registered credit card account. No Cash Rebate will be awarded to a cardholder who has not registered during the registration period or has inputted incorrect information. Cash Rebate will not be awarded to transactions made with an ineligible credit card or for registration using an ineligible credit card.
19. The cash rebate will be credited to the designated account on or before 30 September 2022 upon verification of the transaction details:
(i) If the customer spends with a SOGO Visa Card and/ or Eligible Credit Card, the cash rebate will be credited to the first registered Eligible Credit Card account and will be posted in the September or October 2022 monthly statement of the cardholder.
(ii) If the customer spends with BoC Pay binding with an Eligible Credit Card, the cash rebate will be credited to the respective card account and will be posted in the September or October 2022 monthly statement of the cardholder.
20. In case of dispute, BOCHK and/ or the Company reserve the right to request a cardholder to provide the original transaction sales slip(s) and/or further documentation or evidence for verification. All sales slip(s) and/or further documentation submitted will not be returned.
21. Only cardholders whose eligible credit card accounts and/or BoC pay account are valid and in good standing during the entire Promotion Period and at the time the Cash Rebate is being awarded will be eligible for the Program. In the event of termination of a credit card account, violation of the Card User Agreement Credit Card User Agreement or Credit Card Agreement (“User Agreement”) during the Promotion or at the time the cash rebate is being awarded, the Cash Rebate will be cancelled automatically. For the enquiries of the Cash Rebate awarded, please contact the BOC Credit Card 24-hour Promotion Hotline at (852) 2108 3288.
22. Any fraudulent, unauthorised, unposted, cancelled or refunded transactions will not be deemed as Eligible Transactions, and will not qualify for the Program and Cash Rebate. Only posted transactions with valid sales slip(s) are eligible for the Program.
23. The above product, service and offer are subject to the respective terms and conditions. For details, please refer to the relevant promotion materials, or make enquiries to the staffs of the Merchant or BOCHK and/or the Company.
24. All images and information are for reference only.
25. Eligible Merchant eStore www.sogo.com.hk and/or Mobile Payment Applications are the third parties’ Mobile Applications. Merchant’s website and/or Mobile Payment Applications are subject to such service providers’ terms and conditions. BOCHK and/or the Company is not the service provider of the Mobile Payment Applications. If customers have any enquiries or complaint about the Merchant’s website and/or Mobile Payment Applications, please directly contact the Merchants and/or service providers. BOCHK and/or the company gives no guarantee for the Merchant’s website and/or Mobile Payment Applications, and does not accept any liability arising in conjunction with the use of the Mobile Payment Applications or the services provided.
26. BOCHK and/or the Company have not reviewed or verified the information in Merchant’s website and/or the third parties’ Mobile Applications or any materials, products or services or privacy practices posted or offered therein or thereat and shall not be under any circumstances liable for any loss (whether in negligence or otherwise). BOCHK and/or the Company do not and do not mean to endorse or recommend any information, materials, products or services posted or offered at Merchant’s website and/or the third parties’ Mobile Applications. Nor shall BOCHK and/or the Company be liable for any inaccuracy or failure of any information, materials, products or services posted or offered at the third parties’ Mobile Applications. Please read the terms and conditions and the relevant disclaimer(s) and privacy policy that may be contained in the third parties’ Mobile Applications.
27. Customers are responsible for the data charges of download and/or using the BOCHK Mobile Application, Merchant’s website and/or the third parties’ Mobile Applications imposed by their service providers.
28. Please download the BOCHK Mobile Application from official application stores or the BOCHK website, and ensure the search wording is correct.
29. By using the BOCHK Mobile Application, the customer agrees to be bound by the contents of the relevant disclaimer and privacy policy posted on the BOCHK Mobile Application and which may be updated by BOCHK from time to time.
30. Recommended Operating Systems for BoC Pay: iOS (11.0 or above) and Android (6.0 or above).
31. Apple Pay and iOS are trademarks of Apple Inc., registered in the USA and other countries. For compatible devices and more details about Apple Pay, please refer to official webpage of Apple Pay. Google Pay is a trademark of Google Inc. Google Pay works with NFC capable Android™ devices running Android Lollipop 5.0 or higher. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Samsung Pay only supports NFC payments. For compatible devices and more details about Samsung Pay, please refer to the official webpage of Samsung Pay.
Terms and Conditions for the “Year-Round 5% Cash Rebate”:
32. The promotion period of the “Year-Round 5% Cash Rebate” commences from 1 January to 31 December 2022 (both dates inclusive)
33. To be eligible for the Year-Round 5% Cash Rebate, the customer must settle full payment by BOC SOGO Visa Card using either a physical card or by means of mobile payment (including Apple Pay/ Google Pay/ Samsung Pay) at designated merchant(s) of Eligible Merchant. The offer is applicable to purchase of selected merchandise and/or at designated merchant(s) in SOGO physical stores. Please refer to “SOGO Hong Kong 5% Cash Rebate Merchant List” (the “Merchant List”) for details. The Merchant List will be updated on a regular basis, please contact SOGO for more information.
34. The “Year-Round 5% Cash Rebate” is not applicable to plastic shopping bag charges.
35. The “Year-Round 5% Cash Rebate” is subject to terms and conditions. For the details and related terms and conditions, please visit www.bochk.com/s/a/sogocard_e.
Terms and Conditions of “BOC SOGO Visa Signature Card on Mobile Transaction offer”:
36. The promotion period of “BOC SOGO Visa Signature Card on Mobile Transaction offer” commences from 1 January to 31 December 2022 (both dates inclusive).
37. “BOC SOGO Visa Signature Card on Mobile Transaction offer” is only applicable to BOC SOGO Visa Signature Cards (the “Eligible Credit Card of Mobile Transaction”) issued by the Company in Hong Kong.
38. A cardholder who makes retail purchases with an Eligible Credit Card of Mobile Transaction through mobile payment (including Apple Pay/ Google Pay/ Samsung Pay) within the Promotion Period (the "Eligible Transactions") is entitled to an extra 5% Cash Rebate (the “Cash Rebate”). Only Eligible Transactions successfully posted to the card account within 7 days from the transaction date will be counted. Eligible Transactions include: retail purchases (net of amount redeemed under ‘Instant Reward’). Online bill payments, online bill payment instalments, Octopus Add-Value, payments by credit card via internet banking or online payment system to designated merchants, for purchase and/or reload of store-value cards or e-wallets, person to person (P2P) fund transfers via mobile device/app/electronic platform, and any other category as may be defined by the Company at its sole discretion from time to time are all excluded.
39. Each cardholder (counted by card account) is entitled to a maximum of HK$100 Cash Rebate per month during the Promotion Period. Cash Rebate accrual is to be counted on a calendar month basis, starting from the first day of the month until the last day of the month.
40. The Cash Rebate awarded will be rounded to the nearest dollar and credited to the main card account of the Eligible Credit Card in the month following the transaction month.
41. Eligible Transactions of an additional card will be combined with those from the main card to calculate towards the total Cash Rebate.
42. The Company may at its sole discretion determine the eligibility of spending categories and merchant list from time to time with reference to Visa Worldwide PTE Limited’s respective master list.
43. The Company reserves the right to amend/change the listed spending categories from time to time without prior notice. The Company will not be liable for any financial loss or otherwise to the cardholders due to such change(s) to the list of spending categories. Transactions performed at/with any merchant outside the spending categories will not be counted as Eligible Transactions.
44. Only cardholders whose Eligible Credit Card accounts are valid and in good standing during the entire Promotion Period and at the time the Cash Rebate is being awarded will be eligible for the Cash Rebate. In the event of termination of a credit card account, violation of the Credit Card User Agreement and Credit Card Agreement during the Promotion or at the time the Cash Rebate is being awarded, the Cash Rebate will be cancelled automatically.
45. The Company will verify the transaction record to confirm the Cash Rebate entitlement of each cardholder. In the event of discrepancy between the Company’s record and details recorded on the credit card sales slip, the Company’s record shall prevail.
46. The Cash Rebate cannot be converted into cash or exchanged for other gifts and is also not refundable and transferrable.
47. The Cash Rebate is meant exclusively for retail purchase and cannot be used for cash advance, settlement of financial charge or any previous outstanding balance accrued before the Cash Rebate is credited.
48. Apple Pay is trademarks of Apple Inc., registered in U.S. and other countries. For compatible devices and more details about Apple Pay, please refer to apple.com/hk/apple-pay. Google Pay is a trademark of Google Inc. Google Pay works with NFC capable Android™ devices running Android Lollipop 5.0 or higher. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Samsung Pay only supports NFC payment. For compatible devices and more details about Samsung Pay, please refer to samsung.com/hk/samsungpay/#samsung-pay.
Terms and Conditions of “10% Cash Rebate at SOGO eStore”:
49. “10% Cash Rebate at SOGO eStore” runs from 1 March to 30 June 2022 (both dates inclusive and based on the transaction date).
50. “10% Cash Rebate at SOGO eStore” is applicable to the cardholders with BOC SOGO Visa Platinum Cards/ BOC SOGO Visa Signature Cards.
51. “10% Cash Rebate at SOGO eStore”is applicable to the “Eligible Merchant eStore”.
52. When Cardholders spend with the BOC SOGO Visa Card at the “Eligible Merchant eStore” during the Promotion Period ("Eligible Online Transactions"), can entitle extra 10% cash rebate. Eligible Transactions at the “Eligible Merchant eStore” with BOC SOGO Visa Card will be deemed as Eligible Transactions, except for e-wallet transactions (including but not limited to AlipayHK and WeChat Pay), gift redemption fees, mail order, phone order, delivery charge, SOGO Gift Certificate purchase, interest-free purchase installment and all other transaction without point of sale terminal electronic sales slips. Only transactions with sales terminal electronic sales slips showing the net spending amount will be calculated towards eligible spending. This net spending should not include the amount deducted by discount, usage of gift certificate and amount of gift certificate redeemed with the conversion of Reward Gift Point. All Eligible Transactions must be completed during the Promotion Period and only Eligible Transactions successfully posted to the Card account within 7 days from the transaction date will be counted.
53. Each Cardholder (based on the number of identification proof documents) can earn a maximum of HK$300 Cash Rebate throughout the Promotion Period. The total awarded cash rebate shall be rounded to the nearest dollar. Eligible Transactions of an additional card will be combined with those from the main card to calculate towards the total Cash Rebate.
54. Upon the verification of transaction details by the Company, the Cash Rebate will be credited to the main card account of BOC SOGO Visa Card within 2 months and will be posted in the May to August 2022 monthly statement of the cardholder.
55. Cardholders have to check the monthly statement and the Company will not be responsible for notification. Customer must retain all original transaction sales slips for reference. In case of any dispute, BOCHK and/or the Company reserves the right to request an Eligible Customer to provide the original transaction sales slip(s) and/or such further documentation or evidence for verification. All sales slips and/or such further documentation submitted will not be returned.
56. Only BOC SOGO Visa Cardholders whose accounts are valid and in good standing throughout the entire Promotion Period and at the time the Cash Rebate is being awarded will be eligible for the Cash Rebate. In the event of termination of a credit card account, violation of the Card User Agreement Credit Card User Agreement or Credit Card Agreement (“User Agreement”) during the Promotion or at the time the cash rebate is being awarded, the Cash Rebate will be cancelled automatically forthwith. For the enquiries of the Cash Rebate awarded, please contact the BOC Credit Card 24-hour Promotion Hotline at (852) 2108 3288.
57. Any fraudulent, unauthorized, unposted, cancelled or refunded transaction will not be qualified for Cash Rebate.
58. The Company will verify the transaction record to confirm the Cash Rebate entitlement of each cardholder. In the event of discrepancy between the Company’s record and details recorded on the credit card sales slip, the Company record shall prevail.