Foreign Exchange Services

Planning for your child to study abroad? Going to buy a property overseas or to invest in foreign exchange?

 

BOCHK provides you with Foreign Exchange Services to suit all your needs. With the 24-hour foreign currency exchange platform and latest market news, you can easily exchange with one click, and gain potential interest returns when the market goes up. You can withdraw foreign currency around the clock from our Foreign Currency ATM.

24 Hour Foreign Exchange Platform

 

Remarks:

1BOCHK Mobile/ Internet Banking services hours of Currency Exchange:

 

Service Hours

Monday – Friday

24 hours*

Saturday

8:30am – 5:00pm

Sunday

Service is not available

*The service is available from 8:00am on Monday to 5:00am on Saturday

Special Arrangement:

  • 25th December: The service is available until 5:00pm, Monday – Friday. The service is not available on Saturday
  • Full day of New Year’s Day: Service is not available
  • Public holiday, the issuance of Black Rain Storm Warning or the hoist of Typhoon Signal No. 8 or above: The service is available on Monday – Friday, while the service is not available on Saturday (Service is still available on Saturday if the Black Rain Storm Warning is issued at or after 8:30am. Subject to further notice in case of special occasions.)

Up to 16 Foreign Currencies

  • Provides up to 16 foreign currencies, including Chinese Yuan, US Dollar, British Pound, Japanese Yen, Australian Dollar, New Zealand Dollar, Canadian Dollar,  Euro, Swiss Franc, Danish Krone, Norwegian Krone, Swedish Krona, Singapore Dollar, Thai Baht, Brunei Dollar and South African Rand

Comprehensive FX Information

  • Partnership with FX intelligence REFINITIV to provide latest FX news, Chart Analysis, FX Polls and Economic Calendar
  • Daily FX Market Commentary
  • Weekly Expert Analysis
  • Set up personalized currency watchlist at a glance
  • Pre-set price alerts and receive an in-app notification when the target rate is reached, allowing you to stay close to the currency movement up to 90 days!

 

Foreign Currency ATM

  • To withdraw banknote from FX ATM more easily, you may exchange the designated currencies through BOCHK Mobile Banking or Internet Banking in advance.
  • Provide foreign currencies including US Dollar, Japanese Yen, Euro and Pound Sterling.

 

Quick Tips: If you have not registered your Multi-Currency Savings Account to BOC Card or BOC Credit Card, you can register to activate the service through Mobile Banking or Internet Banking to enjoy the FX ATM service.

How to register the activation service via BOCHK Internet Banking:

Step 1:

Logon and select “Settings”>“Set ATM Service”>“Outside Hong Kong Daily Cash Withdrawal Limit”

Step 2:

Review the registered sub-account, press “Amend”to register or cacel the sub-account(s), then verify and confirm the details

 

How to register the activation service via BOCHK Mobile Banking:

Banknotes Reservation

BOCHK provides you with one stop FX trading services, you can trade foreign currencies through FX trading platform via BOCHK Internet Banking and Mobile Banking, place FX banknotes order and pick up at your preferred branch.

How to order FX banknotes via BOCHK Internet Banking:

Step 1:
Logon and select “Banking”>“ Currency Exchange”>“Banknotes Reservation”

Step 2:
Select “District”, “Pick Up Branch” and “Currency”, enter the Amount, then press “Submit” to complete the reservation

 

How to order FX banknotes via BOCHK Mobile Banking:

Terms apply.

Please download the “BOCHK” Mobile Banking from the App Store or Google PlayTM application store and login to BOCHK Mobile Banking immediately!

Download Now!

 

  • Please download mobile applications from official application stores or BOCHK website, and ensure the search wording is correct.
  • Apple and Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.

General Terms:

  • BOCHK reserves the right to change, suspend or terminate the above products, services and to amend the relevant terms and conditions at any time at its sole discretion without prior notice.
  • In case of any dispute(s), the decision of BOCHK shall be final.
  • Customers need to pay for the relevant data generated by downloading and/ or using BOCHK Mobile Banking or any designated mobile application mentioned above by themselves.
  • Please download mobile applications from official application stores or BOCHK website, and ensure the search wording is correct.
  • By using BOCHK Mobile Banking, the viewer agrees to be bound by the content of the disclaimer and policy as it may be amended by BOCHK from time to time and posted on BOCHK Mobile Banking.

 

Risk of Foreign Currency Trading:

  • Foreign currency investments are subject to exchange rate fluctuations which may provide both opportunities and risks. The fluctuation in the exchange rate of foreign currency may result in losses in the event that customer converts the foreign currency into Hong Kong dollar or other foreign currencies.

 

RMB Conversion Limitation Risk:

  • RMB investments are subject to exchange rate fluctuations which may provide both opportunities and risks. The fluctuation in the exchange rate of RMB may result in losses in the event that the customer converts RMB into HKD or other foreign currencies.
  • RMB is currently not fully freely convertible. Individual customers can be offered CNH rate to conduct conversion of RMB through bank accounts and may occasionally not be able to do so fully or immediately, for which it is subject to the RMB position of the banks and their commercial decisions at that moment. Customers should consider and understand the possible impact on their liquidity of RMB funds in advance.