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Note of Outside Hong Kong Daily Cash Withdrawal Limit Setting

For security reason, the outside Hong Kong daily cash withdrawal limit of BOC Mastercard® Debit Card1 is preset at HKD 02. If you want to withdrawal cash in ATMs outside Hong Kong, you have to use a physical Debit Card and activate related outside Hong Kong daily cash withdrawal limit3 and validity period4 by principal cardholders through designated channels in advance before you leave Hong Kong:

  • Mobile Banking (select "Menu" > "Account” >"My BOC Card/Debit Card" > "BOC Mastercard® Debit Card" > "Services" > "Daily Cash Withdrawal Limit")
  • The BOCHK Group ATMs (Only applicable for setting the limit of principal cards)
  • 24-hour Customer Service Hotline +852 2691 2323

Remarks:

  1. Some of the JETCO ATMs with Macau casino functions (including ticket redemption, money exchange, etc) at casinos in Macau may not provide any ATM services through the JETCO network until the upgrading of these terminals to support chip-based cards is completed. For details, please refer to the latest announcements of the Joint Electronic Teller Services Limited ("JETCO") or visit its website www.jetco.com.hk.
  2. Activation is not required for cash withdrawal transactions performed at some ATMs marked with "JETCO" in Macau.
  3. The daily cash withdrawal limit for debit cards (including principal and supplementary cards) is subject to the local daily cash withdrawal limit of the principal cardholder. The maximum local daily cash withdrawal limit is HKD 80,000 (or its equivalent in other currencies).
  4. The setting for ATM cash withdrawal function outside Hong Kong will take effect from the commencement of the validity period set by customers after activation. The minimum validity period for such function is one day and the maximum validity period lasts until the card expires.
  5. While activating the overseas cash withdrawal function, principal cardholder could set an outside Hong Kong daily cash withdrawal limit that is lower than his/her local daily cash withdrawal limit according to his/her needs and set the start date and end date for the activation period according to the travel date(s) .
  6. The bank will send you security messages by either text messaging or other form of alert under certain circumstances. Please check once received.

In case of any discrepancy between the English and the Chinese versions of this notice, the English version shall prevail.