Set up ATM cash withdrawal functions outside Hong Kong

1. What types of cards can I activate the "ATM Cash Withdrawal Functions Outside Hong Kong" via Mobile Banking?
   • You can activate, amend or cancel "ATM Cash Withdrawal Functions Outside Hong Kong" for all BOC Card(s) and BOC Credit Card(s) under your name via Mobile Banking. However, you have to register your BOC Credit Card(s) on Internet Banking before setting up the "ATM Cash Withdrawal Functions Outside Hong Kong".


2. How can I activate "ATM Cash Withdrawal Functions Outside Hong Kong" via Mobile Banking?
   • To activate the function, please select Smart Links > Setting > Set up ATM Cash Withdrawal Functions Outside Hong Kong , choose your BOC Card(s) and BOC Credit Card(s) and set the daily cash withdrawal limit, start date and end date of validity period.


3. Can I amend the setting after "ATM Cash Withdrawal Functions Outside Hong Kong" is activated?
   • You can amend the daily cash withdrawal limit, start date (can only be amended before the start date) and end date of validity period.


4. Can I cancel the "ATM Cash Withdrawal Functions Outside Hong Kong"?
   • You can cancel this function anytime with immediate effect.


5. Are there any restrictions on the validity period?
   • The start date of validity period could be the current day or within the validity period of the card. The minimum validity period is 1 day and the maximum is till the expiry date of the card. If the "ATM Cash Withdrawal Functions Outside Hong Kong" of the card has not been activated, the validity period will be shown as "Not Activated". After the end date, the validity period will be automatically updated as "Not Activated".


6. How much can I set for the daily cash withdrawal limit?
   • The daily limit of cash withdrawal must be greater than zero but not exceeding the daily limit of cash withdrawal/cash advance of the respective card at ATMs.


7. What is the maximum ATM daily cash withdrawal limit of BOC Credit Cards?
   • VISA Credit Card/MasterCard Credit Card/BOC CUP Dual Currency Credit Card:HKD 20,000
   • BOC Commercial Card/BOC CUP Dual Currency Commercial Card:HKD 10,000
   • MasterCard USD Titanium/Platinum Card:USD 1,300
   • MasterCard USD Classic Card:USD 650.


8. What is the maximum ATM daily cash withdrawal limit of BOC Cards?
   • Wealth Management customers:HKD 30,000
   • Enrich Banking customers:HKD 20,000
   • i-Free Banking customers:HKD 20,000
   • General customers:HKD 10,000.
   
   The maximum ATM daily cash withdrawal limit of BOC card(s) is for reference only. The maximum ATM daily cash withdrawal limit for general customers can be adjusted to up to HKD 20,000.



9. How do I know that the instruction of "ATM Cash Withdrawal Functions Outside Hong Kong" has been submitted successfully?
   • You may check the record of the successfully submitted instructions via Last Ten Mobile Banking Transaction Records by selecting Smart Links > Last Ten Mobile Banking Txn Records.

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