Time Deposit

1. What time deposit services are available on Mobile Banking?
   • You can place time deposits, review transaction records and amend maturity instructions flexibly via Mobile Banking.
   • Placement of time deposits can be made from Hong Kong time 09:00 to 20:00 on Mondays to Fridays, and from 09:00 to 16:00 on Saturdays, except public holidays. Please note that for instructions made after 13:00 on Saturdays, the required funds must be withdrawn from the account in the same currency.


2. Can I amend the maturity instruction(s) of time deposit via Mobile Banking?
   • You can amend the maturity instruction(s) of time deposit anytime through the "Transaction Record" Overview or the Details page under the "Time Deposit" of Mobile Banking. Please note that amendment of maturity instruction(s) must be made before the cut-off time at least one working day prior to maturity. The cut-off time for instruction placement is 20:00 from Mondays to Fridays and 16:00 on Saturdays.


3. Can I enquire the transaction records through Mobile Banking for the time deposit(s) that I have placed via other channels?
   • Yes. If you have placed the time deposits through Internet Banking, Phone Banking or branches, you can enquire the details of the transactions in your account through the "Account Overview" under "Enquiry" or the "Transaction Record" under "Time Deposit" of Mobile Banking.


4. How can I ensure that the time deposit placement has been submitted?
   • You may check whether the submission is successful or not via Mobile Banking:
     1. The Reference Number upon transaction completion; or
     2. Transaction record; or
     3. Last ten Mobile Banking transaction records

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