Mobile Banking FAQ

eIPO Subscription/Financing

  1. Are 24-hour eIPO subscription/financing services available on Mobile Banking?
    • Yes.

  2. How can I access the eIPO subscription/financing services via Mobile Banking?
    • You can enquire about the available IPOs under "Overview" of eIPO subscription/financing. If you hold a valid securities account, you can submit eIPO subscription/financing applications via Mobile Banking.

  3. What are the service charges of eIPO subscription/financing services of Mobile Banking?
    • The service charges of eIPO subscription/financing services of Mobile Banking are the same as those conducted via Internet Banking and Automated Stock Trading Hotline. Please visit out website or any of our branches for details.

  4. Can I amend/cancel my applications of eIPO subscription/financing submitted via Mobile Banking?
    • Cancellation/amendment are not allowed once the applications of eIPO subscription/financing have been submitted successfully.

  5. How can I ensure that the applications of eIPO subscription/financing have been submitted successfully?
    • You may enquire if the instruction has been successfully submitted via Mobile Banking as follows:
      • The Reference Number generated upon the completion of the transaction; or
      • Last ten Mobile Banking transaction records

  6. How can I enquire about the allotment results?
    • The Bank will notify you the results by sending SMS to the mobile phone number that you have provided in your application on the allotment results announcement date. You can also enquire about the allotment results for the last three trading days under "Allotment Result" via Mobile Banking.

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