Precious Metal Trading

1. What precious metal trading services are available on Mobile Banking?
   • You can trade Hong Kong 99 Gold, Hong Kong 9999 Gold, Loco London Gold, Loco London Silver, and Loco Zurich Platinum on Mobile Banking, and the relevant services are only applicable to precious metal (passbook) account.


2. What are the service hours for trading precious metal on Mobile Banking?
   • The service hours for precious metal trading on Mobile Banking are from Hong Kong time 08:00 to 03:30 next day (Monday - Friday) on Mobile Banking.


3. Can I check my precious metal details on Mobile Banking?
   • Yes, you can check the relevant details of the precious metal that you hold, such as precious metal type, quantity unit, reference price per unit and reference value by selecting "Account Details" under "Precious Metal" on Mobile Banking.


4. How can I enquire my latest precious metal transactions conducted via Mobile Banking?
   • You can select "Transaction Record" under the Precious Metal menu page; or select "Last Ten Mobile Banking Txn Records" under "Smart Links" on Mobile Banking. Or you can select "Transaction Records" under "Precious Metal" on Internet Banking. In addition, you may select "Last Ten Transaction Records (Mobile Banking)" under "Assistant" on Internet Banking to enquire the latest precious metal transactions conducted via Mobile Banking.


5. How can I ensure the precious metal instruction has been submitted?
   • You may check whether the submission is successful or not on Mobile Banking.:
     1. The Reference Number upon transaction completion; or
     2. Transaction Record; or
     3. Last Ten Mobile Banking Transaction Records


6. Are the prices for precious metal quoted on Mobile Banking the reference prices?
   • Yes.

Back to home page