Securities Margin Trading

1. What securities margin services are available on Mobile Banking?
   • You can trade the stocks listed on the Stock Exchange of Hong Kong (SEHK) with your securities margin account on Mobile Banking except for those denominated in foreign currencies.


2. What market information is available on Mobile Banking?
   • Real-time stock quote, delayed stock quote and index quote are available on Mobile Banking.


3. What are the securities margin trading service hours for Mobile Banking?
   • The securities margin order placement provides 24 hours service. You can place, update or delete orders during service hours. All at-auction and at-auction limit orders are only accepted before the end of pre-opening session. (Information updating procedure has been scheduled for every Monday to Friday from 16:00 to 17:00 and system upgrade has been scheduled for every Tuesday to Saturday from 02:30 to 05:30 and every Sunday from 02:30 to 08:00. The services are not available during these periods.)


4. What are the securities margin trading charges of Mobile Banking?
   • The securities margin trading charges of Mobile Banking are the same as that incurred via Internet Banking. For more details, please visit our website or any of our branches.


5. Can I use Mobile Banking to update/delete any orders placed via other channels?
   • Yes, you can use Mobile Banking to update/delete any orders placed via other channels including Internet Banking and General Investment Hotline. You can simply select "Update/Delete Order" under the Securities Margin menu page.


6. Can I use Mobile Banking to check the status of securities margin trading orders placed via other channels?
   • Yes, you can use Mobile Banking to check the status of securities margin trading orders placed via other channels including Internet Banking and General Investment Hotline. You can simply select "Transaction Record" under the Securities Margin menu page; or select "Transaction Record" of securities margin account under the "Account Overview" of "Enquiry" section.


7. Are free real-time stock quotes available on Mobile Banking? What are the charges for additional quotes?
   • Yes. Mobile Banking offers monthly free real-time basic stock quotes, which are determined based on the membership status of the Securities Club of your securities account. You can also enjoy the free real-time stock quotes on Internet Banking. For example, if you are a Gold Star member of the Securities Club, you are entitled to a total of 1,000 free real-time basic stock quotes per month on both Internet Banking and Mobile Banking services. Each additional real-time quote will be charged at HKD0.10 (minimum charge of HKD10.00 per month).


8. Can I check the remaining stock quotes on Mobile Banking?
   • Yes, you can check the number of remaining free real-time quotes or the number of chargeable quotes used of the current month via "Real-Time Quote Meter" on Mobile Banking. If the remaining free real-time quotes as of last trading day are less than 20, a reminding message will be displayed on the Mobile Banking Homepage and Securities Margin Homepage.


9. Can I enquire the margin ratio and interest receivable/payable through Mobile Banking?
   • Yes. You can select "Available INV Amt" of "Account Details" under "Securities Margin" of Mobile Banking to enquire the margin ratio and the interest receivable/payable with respect to your securities margin account.


10. Can I conduct margin transfer through Mobile Banking?
    • Yes. You can conduct margin transfer between your securities margin account and you settlement account (HKD savings/current account) through Mobile Banking. Prior registration must be made through Internet Banking. Once the margin ratio in your securities margin account reaches 110% or above, you are advised to deposit sufficient margin immediately. Force sale may be taken place by the Bank without prior notice if the margin ratio is over 120% until the margin ratio in the securities margin account has dropped to 100% or below.


11. How do I ensure the securities margin trading order has been submitted?
    • You may check whether the submission is successful or not via Mobile Banking:
      1. The Order Number upon transaction completion; or
      2. Last Ten Mobile Banking Transaction Records; or
      3. Transaction Record


12. How do I ensure the securities margin trading order has been accepted?
    • You may check whether the order is accepted or not via Mobile Banking:
      1. Transaction Records; or
      2. Email notification; or
      3. SMS notification (if enrolled)

For details of the Securities Club, please refer to the FAQ of "Securities Trading and Securities Club", visit the Bank's website or call our customer service hotline.

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