Apply Tax Loan

1. Can I apply for the tax loan on Mobile Banking?
   • Yes. You can apply for tax loan through "Apply Tax Loan" under "Loans" of Mobile Banking. This service is offered to personal customers of BOCHK Internet Banking during the tax payment season.


2. Is pre-approved tax loan offered on Mobile Banking?
   • We provide privileged customers with pre-approved tax loan service. Applications from qualified applicants will be approved preliminarily upon online submission through Mobile Banking. Our Customer Service Representative will contact the applicant shortly to follow up with the application.


3. Is the tax loan application approved instantly?
   • Your application is preliminarily approved. Our Customer Service Representative will contact you shortly to follow up with the application.


4. Can I cancel my tax loan application or make any amendment after submission?
   • Cancellation or amendment of application cannot be made through Mobile Banking. Please contact our Customer Service Representative.


5. How can I ensure that the instruction of applying for the Tax Loan Service has been submitted successfully?
   • o You may check whether your instruction has been successfully conducted or not on Mobile Banking:
     1. The Reference Number upon the completion of application; or
     2. Last Ten Mobile Banking Transaction Records; or
     3. Email notification.


6. How can I enquire about the application record of the Tax Loan Service via Mobile Banking?
   • You can enquire about the application record via any of the following channels:
     1. Select the "Last Ten Mobile Banking Txn Records" under "Smart Links" on Mobile Banking; or
     2. Select the "Last Ten Transaction Records (Mobile Banking)" under "Assistant" via Internet Banking.

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