e-Alert service



Through our e-Alert service, you can receive notifications related to investment and banking services via SMS or email managing your personal finances with ease. Simply log in to Internet Banking and set up the e-Alert service you need!

Deposits service
e-Alert Description
Notification for Scheduled Time Deposit Set Up Notification to be issued upon the successful placement of a scheduled time deposit.
Notification for Scheduled and Standing Instruction for Currency Exchange Notification to be issued upon the successful execution of a scheduled/standing instruction for currency exchange.
Reminder for Time Deposit Maturity Reminder for time deposit maturity to be sent on scheduled reminder date.
Transfer / Remittance
e-Alert Description
Notification for Express Transfer (RTGS/CHATS) and Electronic Transfer (Express Processing) Notification to be issued upon the completion of an Outward Express Transfer (RTGS/CHATS) or scheduled Electronic Transfer (Express Processing).
Notification for Scheduled Electronic Transfer Notification to be issued upon the completion of a scheduled electronic transfer.
Notification for Outward Remittance Transaction Notification to be issued upon the completion of an Outward Remittance Transaction.
Notification for Inward Remittance Transaction Notification to be issued upon the completion of an Inward Remittance Transaction or Inward Express Transfer (RTGS/CHATS).
General Banking Service
e-Alert Description
Notification for Payroll Service Notification to be issued upon the deposit of salary into the account.
Securities Service
e-Alert Description
Notification for Securities Trading Notification to inform the customer the status of securities purchase/sale orders.
Securities Price Alert Notification to be sent when a stock reaches a pre-set price.
New IPO Subscription Notification Notification to be sent when a new IPO is available for subscription.
General Investment Service
e-Alert Description
Notification for Funds Transaction Notification to be sent upon the completion of fund transaction.
Notification for Fund Dividend Distribution Notification to be sent when the fund dividends are deposited into customer’s account.
Reminder for Bonds Maturity Reminder to be sent 3 days in advance prior to the bond maturity date.
Precious Metal/FX Margin Trading Alert Notification to be sent up on the execution or expiration of the standing orders of Precious Metal/FX Margin Trading.
Structured Product
e-Alert Description
Reminder for Currency Linked Deposits Maturity Reminder to be sent on the next day after the currency linked deposits maturity date (the principal amount together with the interest amount paid to customer in Deposit Currency or Linked Currency)
Notification for Equity-Linked Note (ELN) Maturity / Early Call Notification of settlement (in cash / share) to be sent on the next day after the Equity-Linked Note (ELN) maturity date / occurrence of early call
Notification for Equity Linked Investments (ELI) Maturity/ Early Call Notification of settlement (in cash / share) to be sent on the next day after the Equity-Linked Investment (ELI) maturity date / occurrence of early call

Log in to Internet Banking to register for e-Alert service.


Non Internet Banking Customers

If you have not applied for Internet Banking, please visit any of our branches for application.
For enquiries, please call Personal Customer Hotline at (852) 3988 2388 or visit any of our branches.
    General Terms and Conditions:

    • BOCHK Enrich Banking is only applicable to personal banking customers.
    • The above mentioned products, services and offers are subject to relevant terms and conditions. For details, please refer to relevant promotional materials or contact the staff of Bank of China (Hong Kong) Limited (the “Bank”).
    • The Bank reserves the rights to amend, suspend and terminate the above products, services and offers, and amend the relevant terms and conditions at any time at its sole discretion without prior notice to customers.
    • In case of any dispute(s), the decision of the Bank shall be final.
    • In case of any discrepancy(ies) between the Chinese and English versions, the Chinese version shall prevail.
    This webpage is issued by Bank of China (Hong Kong) Limited, the contents of this webpage has not been reviewed by the Securities and Futures Commission of Hong Kong.

    General Risk Disclosure of Investment: This website does not constitute any offer, solicitation, recommendation of any investment products or services. Investment involves risks. Although investment may bring profit opportunities, each investment product or service involves potential risks. Due to dynamic changes in the market, the price movement and volatility of investment products may not be the same as expected by customers. Customers’ funds may increase or reduce due to the purchase or sale of investment products. The loss incurred from investment may be the same or greater than the initial investment amount. Proceeds may also change accordingly. Part of the investment may not be able to liquidate immediately under certain market situations. Before making any investment decisions, customers should consider their own financial situation, investment objectives and experiences, risk acceptance and ability to understand the nature and risks of the relevant product. For the nature and risk disclosures of individual investment products, customers should read carefully the relevant offering documents for details. Customers should seek independent professional advice.

    Structured products involve derivatives. The investment decision is yours but you should not invest in these products unless the intermediary who sells it to you has explained to you that these products are suitable for you having regard to your financial situation, investment experience and investment objectives. Structured products may not be principal protected, you may lose all or part of your principal invested. Structured products are not equivalent to time deposits and are not protected deposits under the Deposit Protection Scheme in Hong Kong.

    The above risk disclosure cannot disclose all the risks involved. Please click here for the risk disclosures of individual investment products.