Automated Banking

BOCHK upgrades its banking services and facilities continuously to enhance customer experience. We have the most extensive network of more than 1,000 machines, include ATMs, cash deposit machines and cheque deposit machines in Hong Kong. You can enjoy the conveniently cash withdrawal service with the ATMs marked with the following labels anytime, anywhere no matter you are in Hong Kong, Mainland, Macau and overseas.

Service Overview

ATM Service

  • HKD cash withdrawal, some ATMs provide RMB cash withdrawal service
  • Transfer
  • Balance Enquiry
  • Statement / Cheque Book Request
  • Change of Personal Identification Number (PIN)
  • MPF Payment and Balance Enquiry
  • Redraw the entire repaid principal for BOC Express Cash Customer

Foreign Currency ATM

  • Designated foreign currency withdrawal, including USD, JPY, EUR, GBP
  • You can withdraw foreign currencies directly from your Multi-Currency Savings Account* or exchange and withdraw foreign currency instantly from your HKD Account# at banknotes exchange rate
  • Balance enquiry
  • Overseas transaction setting
  • Change of Personal Identification Number (PIN)
  • The above services are applicable to BOCHK customers only

* The withdrawal currency must be the same as the debit currency
# Applicable to HKD Savings Account/Current Account in BOC Card, or Credit Card Account and HKD Savings Account/Current Account in BOC Credit Card. (BOC Credit Card must be registered with a BOCHK’s Saving Account)

Cash Deposit Machine Service, HKD / RMB Cash Deposit Machine Service

  • HKD cash deposit service, some cash deposit machine service provides HKD / RMB cash deposit service as well

Cheque Deposit Machine Service

  • Apply for Cheque of HKD, RMB and USD

Voice Navigation ATM Service

  • By converting the typical visual instructions into verbal form, enabling the visually impaired to use self-service banking, including general cash withdrawal and account enquiry function, we fully demonstrate the commitment to undertake corporate social responsibility to serve the customer with specific needs.
  • Please click here for the branch list with Voice Navigation ATM Service

Passbook Machine Service

  • Update your Hong Kong dollar or Multi-Currency Savings Accounts passbook

Overseas ATM Service

  • Activate the ATM cash withdrawal function in advance by setting the daily withdrawal limit and validity period through the relevant designated channels to continue enjoying cash withdrawal service outside Hong Kong.

Service Features

Extensive ATM Networks
BOCHK has the most extensive network of more than 1,000 machines, include ATMs, cash deposit machines and cheque deposit machines respectively.

User-friendly ATM Locator Function
We have Branch Locator Function to search the location of our ATMs, it allows you to find us quickly and directly to enjoy our service.