BOCHK iService
From now on, our banking service time puts you first.
BOCHK iService, a round-the-clock video banking service that offers you real time banking transactions and product applications. We serve you 24 hours every day to fit with your daily lives.
Manage banking service in your own time!
You may press here to view the Operational Guidelines of BOCHK iService.
Service Scope
► Account Opening for New Customer ► Place Time Deposit ► Reset Internet Banking/Phone Banking Password ► Paper Copy Statement Request |
► Account Opening for Existing Customer ► HKD & RMB Withdrawal# ► Change/Reset BOC Card PIN ► Account Balance Enquiry |
► Change Information (Phone no./ E-mail Address/ Address/ Other Details) ► Intra-bank Transfer and Currency Exchange* ► Replacement of ATM Card ► Other Banking Services |
#HKD & RMB withdrawal service is available in selected locations. This service is for BOCHK customers with any card type below:
► BOC Card
► BOC Fast Cash Card
► BOC Credit Card with a BOCHK’s Saving Account
*Daily transfer limit to other BOCHK account is $200,000 (HKD equivalent)
Reminder: To borrow or not to borrow? Borrow only if you can repay!
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| Assistance available from virtual teller agent |  |
| Support document scan | |
| Customer advice printing | |
| HKD & RMB withdrawal | Selected locations |
Location
Find your nearest BOCHK iService location or cash withdrawal service, please visit “Branch Locator” webpage. <Select “BOCHK iService” under “Service Types”>.
