BOCHK iService

From now on, our banking service time puts you first.

BOCHK iService, a round-the-clock video banking service that offers you real time banking transactions and product applications. We serve you 24 hours every day to fit with your daily lives.

Manage banking service in your own time!

Service Scope

Transfer and Currency Exchange*

Place Time Deposit

Reset Internet Banking/Phone Banking Password

Personal Info Update

Account Opening for Existing Customer

Upgrade Integrated Banking Service

Replacement of ATM Card

Payroll Service Registration

Enrolment of Home / Travel Insurance

Mortgage Application

Foreign Currency Banknote Reservation

Account Balance Enquiry


Reminder: To borrow or not to borrow? Borrow only if you can repay!

*Daily transfer limit to other BOCHK account is $100,000 (HKD equivalent)

Assistance available from virtual teller agent
Assistance available from branch staff
Support document scan
Customer advice printing


Find your nearest BOCHK iService location, please visit “ Branch Locator” webpage. <Select “BOCHK iService”under“Service Types”>.