BOCHK iService

From now on, our banking service time puts you first.

BOCHK iService, a round-the-clock video banking service that offers you real time banking transactions and product applications. We serve you 24 hours every day to fit with your daily lives.

Manage banking service in your own time!

You may press here to view the Operational Guidelines of BOCHK iService.

Service Scope

HKD & RMB Withdrawal#

Transfer and Currency Exchange*

Place Time Deposit

Reset Internet Banking/Phone Banking Password

Change/Reset BOC Card PIN

Account Opening for New Customer

Upgrade Integrated Banking Service

Replacement of ATM Card

Personal Info Update

Reprint Monthly Statement

Payroll Service Registration

Mortgage Application

Foreign Currency Banknote Reservation

Account Balance Enquiry

#HKD & RMB withdrawal service is available in selected locations. This service is for BOCHK customers with any card type below:

BOC Card
BOC Fast Cash Card
BOC Credit Card with a BOCHK’s Saving Account

*Daily transfer limit to other BOCHK account is $200,000 (HKD equivalent)

Reminder: To borrow or not to borrow? Borrow only if you can repay!

Assistance available from virtual teller agent
Support document scan
Customer advice printing
HKD & RMB withdrawal Selected locations


Find your nearest BOCHK iService location or cash withdrawal service, please visit “Branch Locator” webpage. <Select “BOCHK iService” under “Service Types”>.