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Multiple Service Channels

Wealth Management offers you premier banking experience with a dedicated Customer Relationship Manager to tailor financial solutions for you. Coupled with our extensive service network, 24-hour manned phone banking service, Internet Banking, Mobile Banking and our international toll-free hotline, Wealth Management allows you to manage your personal finances with ease.

Wealth Management Centres

  • On top of our most extensive service network in Hong Kong, you can exclusively enjoy our premier services at our Wealth Management Centres which truly reflect your superior status.
     

Dedicated service counters

  • You can also exclusively enjoy priority counter services at around 170 designated branches of BOCHK.

Wealth Management 24-hour manned phone banking service

  • Wealth Management 24-hour manned phone banking service allows you to flexibly conduct your transactions anytime, anywhere for greater convenience.
  • When you are abroad, you can call our international toll-free hotline to contact our Customer Service Officer to manage your personal finances flexibly.

     

Automated service channels

  • Through our Internet Banking and Mobile Banking, you can manage your personal finances and conduct investment transactions wherever and whenever you like.

     

e-Alert Service

  • Upon registration, you will receive customised e-mail and SMS alerts about your account status and product information for smart wealth management decisions.

     

Online Chat service

  • With our 24-hour Online Chat Service*, you can contact our Customer Service Officer through online messages for round-the-clock assistance in financial management.
     

*Only applicable to customers who take up Wealth Management service in sole-name

General Terms:

  • Wealth Management service (the "Service") offered by Bank of China (Hong Kong) Limited (the "Bank") is applicable to personal banking customers only.
  • The above products, services and offers are subject to the relevant terms. For details, please refer to the relevant promotion materials or contact the staff of the Bank.
  • The Bank reserves the right to amend, suspend or terminate the above products, services and offers, and to amend the relevant terms at any time at its sole discretion without prior notice.
  • In case of any dispute, the decision of the Bank shall be final.
  • Should there be any discrepancy between the English and Chinese versions of this promotion material, the Chinese version shall prevail.

This web page is issued by the Bank of China (Hong Kong) Limited and the contents have not been reviewed by the Securities and Futures Commission.