Personal Phone Banking
You can manage your banking accounts, credit card accounts, investment transactions and make enquiry with one-stop convenience by calling a dedicated hotline. We provide manned and automated services to suit all of your needs.
Service Access
| Personal Customer Service Hotline | +852 3988 2388 (User Guide) |
| Wealth Management Service Hotline | +852 3988 2888 (User Guide) |
| Enrich Banking Service Hotline | +852 3988 2988 (User Guide) |
| Investment Service Hotline | +852 3988 2688 (User Guide) |
You may also simply click on the 
icon in Mobile and Internet Banking to connect with our Online Chat for products and services enquiries. We serve you 24 hours every day to fit with your daily lives.
Scope of Services
Banking Services
Check your HKD or foreign currency account balances, manage your fixed deposits, transfer funds and make credit card payments.
Investment Services
Trade securities, foreign currencies and precious metals.
Financial Information
Enquire interest rates for HKD or foreign currency deposits, currency exchange rates and the trading prices of precious metals.
Customer Services
Change your password, apply for new cheque-books and consolidated statements.
