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13. Can I cancel a red packet transaction after it has been confirmed?

No. You cannot cancel or amend a red packet transaction once it has been confirmed by payment passcode / biometric authentication or SMS one-time passwords. Please carefully check the details before authenticating the transaction.

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BoC Pay is accepted by merchants with the label shown below.
Reminder: To borrow or not to borrow? Borrow only if you can repay!