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12. Will the "Offset Spending with Gift Points" service be cancelled automatically if the related transaction has been cancelled?

No. If you refund or cancel the transaction, the Gift Points used to offset spending will not be refunded to you. The offset amount will be credited to your card account or Smart Account / Payment Account (depending on which account has been selected as the master account). For BOC Dual Currency Card, the refunded credit amount can be used to settle outstanding retail spending by the credit card. For Smart Account/Payment Account, the refunded credit amount can be used to settle outstanding retail spending and bill payments. The refunded credit amount cannot be transferred, returned or exchanged for cash.

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