F.A.Q.

General Shareholder Information

Q:
 
When was BOC Hong Kong (Holdings) Limited formed?
A:
 
BOC Hong Kong (Holdings) Limited ("the Company)") was incorporated in Hong Kong on 12 September, 2001 to hold the entire equity interest in Bank of China (Hong Kong) Limited ("BOCHK"), its principal operating subsidiary.

Established on 1 October, 2001, BOCHK is a locally incorporated licensed bank. It has combined the businesses of ten of the twelve banks in Hong Kong originally belonging to the Bank of China Group.

Please click to view our bank's profile or corporate fact sheet for further background.

 
Q:
 
On which exchange do your shares trade and what is the ticker symbol?
A:
 
The Company's ordinary stocks are traded on the Main Board of the Stock Exchange of Hong Kong Limited ("SEHK") under the ticker symbol "2388".

In the US, the Company has a Level 1 over-the-counter ("OTC") American Depositary Receipt ("ADR") program under the OTC symbol "BHKLY".

You may refer to the Share Information section for further information.

 
Q:
 
Who is your Share Registrar?
A:
 
Computershare Hong Kong Investor Services Limited
17M Floor, Hopewell Centre
183 Queen's Road East, Hong Kong
Tel: (852) 2862 8555
Fax: (852) 2865 0990
Online Feedback Platform: www.computershare.com/hk/en/online_feedback

Q:
 
What do I need to do if I have a question in relation to my shareholding such as transfer of shares, change of name or address, lost share certificates or dividend warrants?
A:
 
For any matters relating to your shareholding, e.g. transfer of shares, change of name or address, lost share certificates and dividend warrants, you should contact Computershare Hong Kong Investor Services Limited (for ordinary shares) or Citibank, N.A. (for ADSs). Follow this link for the appropriate contact details.

 
Q:
 
How can I obtain a copy of your Annual Report or Summary Financial Report in the language different from that in which I have received?
A:
 
Our Annual Report or Summary Financial Report is available in both English and Chinese. Electronic copy is available at the company website under Investor Relations' Financial Reports section. Copy prepared in the language different from that in which you have received is available by writing to the Share Registrar.

If you have any queries about how to obtain copies of the reports or how to access those documents on the website, please call our hotline at (852) 2846 2700 or contact our Investor Relations Division at investor_relations@bochk.com. For registered shareholders, you may contact our Share Registrar for information.

 
Q:
 
How do I know when you report the next financial results?
A:
 
Detailed information of the upcoming events can be viewed on our Corporate Calendar on this website.

 
Q:
 
Is BOC Hong Kong (Holdings) Limited a constituent of any stock market indices?
A:
 
The Company is a constituent of the Hang Seng Index Series, Hang Seng Corporate Sustainability Index Series, Hang Seng High Dividend Yield Index Series, MSCI Index Series, FTSE Index Series, CES Belt and Road Index Series and HSI ESG Index.

Shareholders Meeting Information

Q: Do you have shareholders' meetings?
A: Every year, shareholders of the Company will be invited to attend the Annual General Meeting (AGM) in Hong Kong. If there is any important issue needed to be decided before the next AGM, shareholders may be called to attend an Extraordinary General Meeting.

Q: When is your next shareholders' meeting?
A: Our AGM is usually held in May or June every year. You may check the Corporate Calendar for further information on our upcoming meeting

Q: What can I do if I would like to vote but cannot attend the Annual General Meeting?
A: If you cannot attend the AGM in person, you can still express your views on the matters for discussion at the meeting. For shareholders holding our shares in their own names, we will send you a proxy form before the meeting. You may indicate whether you vote for or against each of the resolutions due to be decided at the AGM on the form. Alternatively, you may nominate a person of your choice to go to the AGM and vote for you.

For shareholders holding our shares through Hong Kong Securities Clearing Company Limited ("HKSCC"), you may express your view via HKSCC if you cannot attend the AGM in person. Should you want to attend the AGM in person, please obtain a proxy form duly signed by HKSCC to appoint you as a proxy. In either case, please contact your stockbroker for assistance.

Dividend Information

Q:
Did your Company pay dividends?
A:
Yes, we paid dividends semi-annually since listing. Please check our dividend history in Dividend Information section on this website.

Q:
In which currency do you pay your dividends?
A: Our dividends are declared in Hong Kong dollars and are paid in cash on the ordinary shares.

For American Depositary Shares ("ADS"), each ADS represents 20 ordinary shares. The dividend of the ADS is paid in US dollars and the exchange rate is determined by the custodian bank in accordance with its prevailing terms and conditions of services.

Q: Where can I find the information of your dividend history?
A: You may find it in the Dividend Information section. Information on the dividend amount, last date of dealings with entitlement to dividend, record date, shareholders approval date and payment date are available.

Company Financial Reporting Information

Q: When is the financial year end of BOC Hong Kong (Holdings) Limited?
A: Our financial year is the calendar year up to and including 31 December. In addition, the company also reports interim results for the 6 months up to 30 June each year. Please go to Corporate Calendar to check the date for forthcoming results.

Q: Where can I find information about the financial highlights?
A: Please click here to view the Financial Highlights of the Company. Alternatively, you may refer to the Financial Reports section of this website.
Q: What are BOCHK's credit ratings?
A: Please click here to view the details of its Credit Ratings.

Q: Who are the independent auditors of your Company?
A: Ernst & Young.

Q: Is the results announcement presentation webcast available?
A: Yes. Details of the results' live webcast are available on our website prior to the results announcements. The archive version is subsequently hosted in the Investor Relations section of our website until the next earnings release. To view the most recent results webcast, please go to the Presentations and Webcasts section.

Q: When is the blackout period for your Company?
A: The Company imposes a blackout period that begins one month before the release of interim and annual results. During the blackout period, we will not have any investor meetings and access to senior executives will be restricted.

ADR Program

Q: Where can I find the information about your ADR program?
A:

The Company maintains a Level 1 over-the-counter (OTC) American Depositary Receipt (ADR) program. The Level 1 structure enables trading in the US OTC market, with information available through the US National Quotation Bureau's Pink Sheets or the US OTC Bulletin Board.

You may refer to the Share Information section for further information.

Q: How can I buy your ADR?
A: You can buy ADR through a broker, just as you would for U.S. securities.

Q: Who is your ADR depositary bank?
A: Citibank, N.A.
Depositary Receipts Services
388 Greenwich Street
6th Floor
New York, NY 10013
United States of America

Q: How many ordinary shares of your Company are represented by an American Depository Share (ADS)?
A: One ADS represents 20 ordinary shares of the Company.

Q: How can I obtain information about my ADR account?
A: Please contact our ADR depositary bank, Citibank. N.A., to obtain information on your account such as your balance or the status of a dividend paid.

Citibank Shareholder Services Representatives are available Monday through Friday, 8:30am to 6:00pm Eastern Time. For questions please call toll-free number at 1-877- 248-4237 or e-mail at: Citibank@shareholders-online.com.

You can also write to: Citibank, N.A. Shareholder Services, P.O. Box 43077, Providence, Rhode Island 02940-3077, USA.

Corporate Governance

Q: Where can I find information about the corporate governance policy?
A: For our corporate governance policy, please click here to view the details.

Q: Are there any guidelines on disclosures to investors?
A: Yes. Our Information Disclosure Policy outlines procedures to ensure (1) information disclosure is in compliance with the Listing Rules and other regulatory requirements; (2) all communications with the public, including the investment community and the media, follow the principles of timeliness, fairness, truthfulness, accuracy and compliance; and (3) effective monitoring of procedures for information disclosure.

You may refer to our Information Disclosure Policy for further information.

 

Please read our Data Privacy Policy Statement and Disclaimer before you provide any information to us.