Risk Management &
Responsible
Operations
We place great emphasis on risk management in our daily operations while balancing risk control and business development. In addition, we promote Group-wide efforts to foster a strong risk-aware culture in which all employees are accountable for proactively managing risk.
We continually enhance our risk management capabilities in response to ever-changing market conditions.
Our parent bank, Bank of China, is a signatory of the United Nations Principles for Responsible Banking and a member of the United Nations Environment Programme Finance Initiative (UNEP FI). We work actively with our parent bank to implement these principles.
We are committed to responsible investment principles and have gradually incorporated ESG factors into our investment strategies, planning and operations.
Our Bank is a signatory to the Banking Industry Integrity Charter of the Independent Commission Against Corruption. We conduct our business in an ethical and responsible manner, and ensure that all employees (including full-time, part-time, and contract employees) maintain high standards of personal integrity and professional ethics in the course of their work, thereby protecting the interests of our customers.
We are committed to providing stable and uninterrupted banking services to all sectors of society. We have formulated our Business Continuity Plan in line with Hong Kong Monetary Authority guidelines to ensure that we can respond quickly to emergencies. We have also established contingency working groups, contingency measures and reporting mechanisms.
To ensure that our cyber-security stands at the forefront of the industry, the Board-level Risk Committee oversees the execution of our Technology Risk Management Policy, including approving any material revisions. We also place great importance on customers’ online banking security, and continually educate our customers to take precautions when conducting online transactions through various channels.
We take a zero-tolerance attitude towards bribery and corruption and are committed to safeguarding the interests of the Bank and its customers. Our overall anti-corruption and anti-bribery plan is jointly supervised by the Board, its committees and the senior management. The Board is responsible for setting the top-down strategic direction and upholding our commitment to a strong compliance culture and strict adherence to relevant laws and regulations.
We firmly enforce AML/CFT and anti-fraud controls to combat illegal activities. To establish a comprehensive AML monitoring system, we have formulated an Anti-Money Laundering and Counter-Terrorist Financing Policy with reference to relevant laws, regulations and guidance in Hong Kong and other jurisdictions, and in accordance with the requirements of the Group’s risk management strategy.
As well as promoting ESG excellence in our own operations, we are also working with our suppliers to improve their performance across all aspects of social responsibility, ethics, corporate governance, environmental protection and working conditions. We strictly comply with the Competition Ordinance, the Prevention of Bribery Ordinance and other applicable laws and regulations, and apply the principle of fair competition when selecting suppliers.
